Contact Us
If you have any other questions, please don't hesitate to contact us by filling out the form below.
FAQ's Digital Supply
-
Camera-specific LUTs don't exist. A LUT doesn't say, "Hey, I can't work because this is a Sony sensor." You can use any LUT with any clip. The outcome may differ, but it's because of how the LUT is made. For instance, a Sony Optimized LUT might work well with a Canon clip.
-
When purchasing a LUT Bundle from Crap, you will receive a complimentary mini-course and a DaVinci Resolve Powergrade template with your purchase.
The course will be featured in the course section of the Filmmakers Community.
-
Due to the digital nature of this product, refunds cannot be processed automatically.
If you wish to request a refund, please don't hesitate to contact us, and we will assess your request based on the circumstances.
-
- Yes! In the occasion we update the product, you will automatically receive an update email with the new version.
FAQ's Physical Supply
-
Since we print the charts on-demand, it's not your usual next-day delivery.
Here at Crap, we're all working filmmakers, so we make it our top priority to be as fast as possible.
The chart will be printed and shipped within 7 business days. After that, delivery time depends on the carrier and when it will arrive at your doorstep.
-
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 1 week of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
-
Please check the Refund Policy for answers, or get in touch.
-
We ship with DHL for both domestic and international shipping, as well as PostNL for shipments within the Netherlands.